Support
Help is here, even when the market turns.
Arena AI is simple by design, but questions still come up. This is the central place for getting started, understanding the AI, and finding answers to common questions. If you cannot find what you need, reach out through the community.
Help topics
Common starting points
Logging in
Sign in with your email and the one-time security code. No password required.
Opening a trade
Use the Arena Machine or wait for the AI to open a position on your behalf.
Reading the dashboard
Balance, equity, unrealized PnL, and stats are updated in real time.
Closing a position
Use the Close button on any open position or wait for stop/take-profit/liquidation.
The bot settings
Adjust leverage range, risk per trade, enabled symbols, and more in your account.
Admin features
Admin users can set per-user settings and staged final balances for presentations.
Frequently asked questions
The questions we hear most often
What is Arena AI? It is an AI-powered leverage trading platform that executes positions on live market data. You can open trades manually or let the AI handle execution.
Can I lose money? There are no deposits on the platform. Your balance is a starting allocation for training, competition, and learning. The worst outcome is a lower number on the screen.
Do I need a wallet? No. You log in with an email and a one-time code. No blockchain, no wallet, no gas fees.
Where do the prices come from? Live Coinbase Exchange market data. The prices are the same ones moving on major exchanges.
Can I reset my balance? Operators can reset accounts from the admin panel. Public users can request a reset depending on the configuration.
Is this financial advice? Never. Everything in Arena AI is for education and competition. Do not make live financial decisions based on results inside the arena.
Community
Join the conversation
The Arena AI community is where users share strategies, compare stats, and discuss the latest features. Because the platform is built for learning, the community tends to be welcoming to newcomers and curious veterans alike.
We also use the community to gather feedback. New markets, new strategy modes, and new UI ideas often come from the people actually using the arena. If you have a suggestion, we want to hear it.
For now, community channels are hosted on common platforms. We will add direct support and status pages as the product grows. If you need help, the best first step is to check the Academy and this support page.
Status
Platform health
Up
Market feed
Up
Auth service
Up
State stream
Open
Arena access
Contact
Still need help?
For technical issues, feature requests, or operator inquiries, the fastest way to reach us is through the community channels linked in the footer. We monitor them regularly and respond as quickly as possible.
If you believe you have found a security issue or someone is impersonating Arena AI, please report it immediately. We take safety seriously, and we will investigate every report.
Before reaching out, make sure you have checked the Academy and the FAQ above. Most questions about leverage, margin, and settlements are covered there with real context.
The arena is open
Sign in, open a trade, and experience AI-driven execution. If you get stuck, we are here to help.
Go to Arena